Sunday, June 7, 2009

Yahoo Mail Pics - can't see preview?

Since 8/29/07 (2 days ago), if I receive an email with attached pics, I can't see the pics in the "preview". However, if I Save them to my computer, I can view them just fine in Picture Manager. But, I get a LOT of pics daily %26amp; don't want to have to save each one just to see what it is !





I'm using FireFox on Win 2000 Prof %26amp; haven't changed any settings.





Is anyone else having this problem with Yahoo?





Does it have something to do with Yahoo not hosting pics any more?

Yahoo Mail Pics - can't see preview?
A lot of us are having this problem, and this is the answer I received from Yahoo Customer Care:


------------------





Hello Markspike,





Thank you for writing to Yahoo! Mail.





This is Mark. We understand that you are not able to view images in


your


emails using your Yahoo! Mail account and we are sorry to inform that


it


is an on going problem which affecting other users too.





Markspike, we would like to apologize for all the inconvenience you are





facing in using your Yahoo! Mail Box. On trying to resolve your issue,





we've checked with our Engineering Department and they confirmed having





the referred issue due to some internal technical problems. We would


also like to confirm that there is nothing wrong with your account.


Engineer's have also assured that they are actively working to get this





resolved.





While this is being worked upon, we request you to please show patience





and if you are still unable to view pictures using your Yahoo! Mail


Box,


please make sure to inform us via a reply email so that we can forward


your details (again) to our Engineering Department for further action.





We hope you will understand our part in this issue as we always try to


resolve your each and every issue then and there till the available


features we have and to the limitation we can.





Have a pleasant day!





Thank you again for contacting Yahoo! Mail.





Regards,





Mark





Yahoo! Customer Care
Reply:I'm having the exact same problem the last couple of days. I'm using Windows Vista with IE 7.


I called Yahoo and I don't think they have a clue. I have checked all my settings to display images and not to block images. I've tried turning off the firewall and anti-virus.Nothing works. I think it is a Yahoo problem, not the PC's. Sorry I have no answer.


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